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FREQUENTLY
Arrival and Timing
What time should I arrive?
For our sit-down dinners, you should arrive as close to the scheduled arrival time as possible as not to miss the reception. You will check-in with us upon arrival and we will provide your table number.
How long do the dinners usually last?
Dinners typically last about three hours.
Seating
How is the seating done?
At Rosedale Farms & Vineyards, we have long communal tables that seat 14 people comfortably and can go up to 16 if needed. We pre-determine seating at all our sit down dinners.
Will I be able to sit with my friends or co-workers?
Yes. In the notes field in our online ordering process, please list the reservation name of the person(s) you are joining. We will do our very best to accommodate all seating requests.
Can you accommodate dietary restrictions?
All dietary needs must be communicated upon purchase. If you surprise us with a food restriction upon your arrival, we will do our best to accommodate you but we may not have the resources available.
Beverage Options
What kind of alcoholic beverage options are offered at Chef to Farm Events?
Every event is different! The standard dinners include Rosedale wines served with the meal and often begin with a reception cocktail. For festivals, we have limited bars with items for sale including a small selection of liquor or domestic beers for purchase. Other events, such as our Tacos & Tequila dinners or BBQ, Blues & Brews feature specific cocktail or beer pairings.
We recommend always checking out each individual event’s description or menu ahead of time because each has different offerings.
Dress
What should I wear?
Dress comfortably and for the weather conditions. Casual attire is perfectly acceptable.
Reservations, pricing, payment & Max Vantage
Where can I make a reservation?
You can purchase seats here.
What is the price per seat to a sit-down Max Chef to Farm dinner and what does that include?
The price per seat varies based on the theme of the dinner. The ticket price includes a 20% house fee, tax will be calculated upon check out. All tickets include a reception, farm tour, welcome cocktail, and an incredible four–five course meal alongside live music.
What forms of payment are accepted on the website?
Visa, MasterCard, American Express, Discover, ShopPay, PayPal, Google Pay, and Facebook Pay
Will I earn Max Vantage points for the purchase of my seat(s)?
Yes! When you place your order online, there is a designated field to enter your Max Vantage account number. You may also provide the phone number attached to the account if the physical card number is not available.
Can I use my Max Vantage points to pay for tickets?
Absolutely! You can use Max Vantage dollars towards the food + beverage portion — tax, gratuity and house fees are not included. Please email Guest Services at guestservices@maxhospitality.com. to request this.
Will I receive physical tickets?
We do not send physical tickets. After you reserve seats, you will receive a confirmation email and your name will go onto our reservation list. Upon arrival at the farm, you will check-in with us and we will provide your table number.
What is the cancellation policy?
For Max Chef to Farm Festivals, tickets are refundable up to one day prior to the event. For cancellations made within 24 hours of the event, refunds be issued in the form of a Max Hospitality card that will be mailed to you.
For Max Chef to Farm Dinners, ticket purchases can be refunded up to 48 hours prior to the event. For Cancellations made within 48 hours of the event, refunds be issued in the form of a Max Hospitality card that will be mailed to you.
For all refund requests, please contact Max Hospitality Guest Services, guestservices@maxhospitality.com or 860.566.8360.
*Please note the 20% house fee is non-refundable.
What if the weather calls for rain?
In the event of inclement weather when the dinner cannot be held, we will try to reschedule it to a later date. All ticket purchases will be honored for the new date. If the dinner needs to be cancelled, refunds will be issued for all ticket purchases.